Job functions include but are not limited to the following:

• Acknowledge and assist residents when they come into the office • Tour models/homes when applicable • Prepare monthly reports as designated by District Manager • Keep accurate records of resident interactions. File resident records on a daily basis • Be familiar with policies and procedures; process resident letters. • Must be willing to perform community inspections • Answer phones, take service requests and extermination orders, enter into Lincoln Service Track • Support Assistant Manager and Service Manager with resident concerns • Participate in resident events • Make follow up calls for quality assurance • Other duties as assigned by the Service Manager