PRIMARY PURPOSE: Responsible for all accounting functions, rent collections, deposits and application fees. Keeps and maintains accounting and related records for establishment by performing the following duties. Where applicable, able to assume operational responsibility in the absence of the Community Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES: One must be able to perform the essential functions of the job; which include, but are not limited to the following (Other duties may be assigned to meet business needs): Conduct all business in accordance with company policies and procedures, Fair Housing, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Maintain accurate resident records. Update on a daily basis all rents, deposits, application fees and other receivables.
Issue appropriate notices when necessary (i.e. late payment, returned checks, 3-day notices to vacate, etc.). This includes posting on doors of apartments and meeting with tenants face to face.
Collect rental and other income checks, prepare/scan bank deposits.
Actively pursue recovery of delinquent monies through professional and effective collection methods.
Set up payment plans where possible on bad debt accounts. If payment plans are agreed upon, be sure to notify the Community Manager and record the agreements.
Serve eviction notices to tenants at physical apartments.
Files evictions and attends court.
Provide quality customer service to all prospective and existing residents.
Assists residents in reviewing leases.
Attend resident retention activities as required.
Understands, operates and manages the computer receivables system in accordance with company policies and procedures.
Updates and maintains required reports concerning move-out notices, activity, etc., on a daily basis.
Process all security deposit dispositions in a timely manner.
Perform month-end closeout and first of the month billing.
Have a working knowledge of all company-approved software.
Maintain professional standards of hygiene, appearance, and dress.
Attend meetings and trainings as required.
Perform any additional duties assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s Degree or two to three years of related management experience and/or training; or equivalent combination of education and experience.
Solid understanding of Fair Housing Guidelines.
Proven performance in successfully monitoring financial statements, capital enhancement projects, revenue, expenses, net operating income and occupancy goals.
ARM, CAM, CAPS, MPM, RPM certification is a plus.
All candidates must have the basic proficiency of reading and writing of the English language.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee should be able to sit, stand or walk for long periods of time.
Must be able to climb stairs 3 floors on a daily basis.
Must be able to reach
Must be able to lift 5 pounds of letter size archive box full of files.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Internal Number: South Hill
About Lincoln Property Company-Career Center
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making applicati...on for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.