Customer Service and Support, Real Estate/Property Management, Site Personnel - Office & Leasing
Join a team with over 50 years of success in the real estate industry! Lincoln Property Company is currently hiring for a hands-on Concierge & Leasing Professional to assist with resident relations. We are looking for an enthusiastic person who enjoys helping customers and building relationships. Does this sound like you? Join us!
Founded in 1965, Lincoln Property Company is one of the largest and most diversified property management companies in the United States. Lincoln maintains a presence in more than 200 cities across the U.S. Our mission is to be a company for people, a company about people.
Ability to work in a very high pace, high energy position.
Provide exceptional customer service
Plan, organize and manage multiple responsibilities effectively with speed and accuracy.
Greet all residents in a warm, professional manner, maintaining a warm and friendly demeanor at all times.
Maintain professional relationships with guests.
Responsible for guest satisfaction, providing personalized services to offer our residents an insider’s view of the community.
Provide assistance with transportation, theater tickets, city tours, arranging pet services and babysitting services, flower deliveries, restaurant reservations and more.
Answer phones and direct calls.
Lease apartments including conducting tours, explaining the application criteria and lease contract, processing applications, receiving deposit and rent money, etc.
Become familiar with competitive properties and the local submarket.
Use proper forms and/or software to complete service requests and communicate clearly to maintenance team.
Assist in planning, coordinating and hosting resident events.
Additional duties as assigned.
A minimum of 1 year of concierge experience is required. Hospitality or luxury residential experience is required.
Leasing experience is preferred, but not required with at least 1 year of sales and customer service experience.
A high school diploma or equivalent is required.
Must have a basic understanding of math and be able, or willing to learn to read a resident ledger.
Maintain high standards of professional appearance and grooming.
Must have a genuine love for hospitality and assisting residents.
Ability to quickly learn new skills.
Ability to take ownership and see a situation through to completion.
Ability to sit/stand for an eight hour shift.
Ability to lift/move/organize packages.
Strong organizational skills.
Proficiency with Word, Excel, Adobe and Gmail, as well as online and social media marketing.
Should be active in the community and be comfortable with, or willingness to learn and perform Community Outreach Business-to-Business marketing.
Must be willing to work flexible hours/days/weekends/holidays.
A valid driver’s license is required.
Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Internal Number: Charlotte
About Lincoln Property Company
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making applicati...on for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.