Installation, Maintenance, Repair, Management, Site Personnel - Maintenance
Who We Are
At Corvias, we’re experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.
How You’ll Contribute to the Team
The Quality Assurance Maintenance Manager provides leadership and support in the day-to-day operations. The position is responsible for the implementation of sound operating and fiscal procedures, budget adherence, procurement, and development of the maintenance teams. Provide extraordinary customer service; create an environment of team work and a culture of accountability. The Quality Assurance Maintenance Manager ensures uniformity of policies and procedures while being proficient in trades of maintenance to include plumbing, electrical, appliances, carpentry and HVAC.
Set the tone for the highest standards of internal and external customer service to enhance resident relations/retention.
Meet with residents in a timely manner and work towards resolving all customer concerns at the lowest level possible and train teams to take this same approach regarding customer service.
Communicate regularly and effectively with all team members, encouraging open two-way dialog and honest feedback. Work towards making Corvias the best place to work through a proper balance of holding team members accountable and also creating an open door environment with the goal of inclusion of all team members
Ensure uniformity of policies and procedures in managing the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, appliances and amenities as well as maintaining proper inventory.
Solicit and evaluate maintenance contract proposals, implementation and supervision of work safety program, order all maintenance supplies through approved purchase order system, maintenance supply inventory control, ensure equipment and vehicles are maintained and safe to operate.
Manage the inventory, vehicles, shipping, receiving and recycling of materials and equipment between warehouse and neighborhoods.
Develop team members and strategies to reduce turn times and expenses while maintaining the high quality standards set by the company.
Implement and oversee training, team development, coach and motivate team members, provide timely feedback regarding performance management and administrate written evaluations.
Analyze financial and maintenance operations reports, make recommendations for improvement and implementation.
Prepare variance reports and participate in the preparation of the annual budget.
Monitor and direct maintenance operations to ensure compliance with operating procedures, processes and company guidelines.
For the Air Force, effectively communicate with AF Housing Office and Civil Engineering to discuss community challenges and find resolutions.
And other duties as assigned.
Role specific requirements include:
High school diploma or equivalent required, college courses or technical school training strongly preferred.
4+ years of multi-site property management experience of at least 500 units or 5+ years related industry experience.
Proven competency and success in electrical, plumbing, HVAC, appliance repair, carpentry, lock repairs, and general maintenance.
Certification as a Universal or Type I /Type II technician from an Environmental Protection Agency (EPA) approved technician certification program preferred.
Excellent interpersonal, management, and conflict resolution skills, with a demonstrated ability to be creative and adaptable.
Proven success in budgeting, financial analysis, projections and expense control.
Proficiency in Microsoft Office, YARDI Property management software or equivalent industry related software is required.
Valid driver’s license required with the ability to drive company vehicles.
Corvias Group, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.
Our people are the heart and soul of our company.From hiring the best, brightest and most motivated people, to striving to be the best place to work, we want to do more than just provide a job. We want to be the place where you do your best work–and the best place you ever worked. We have many opportunities available whether you are interested in working in our corporate headquarters, at one of our military installations, for our student housing business line, or with one of our public sector institutions partners to solve their toughest environmental, energy and infrastructure challenges.