Customer Service and Support, Information Technology, Real Estate/Property Management
Join a team with over 50 years of success in the real estate industry! There is an exciting opportunity to elevate your career in Property Management and join our team as a Yardi System Administrator. The Yardi System Administrator is responsible for designing, administering, supporting, and evaluating property management systems and software for the entire organization. Plan, document, and implement multiple projects working closely with the Director of IT to ensure that specifications are met. This role will also assist with daily support needs including, but not limited to, systems administration, account provisioning and support.
Full access Yardi Support – analyzing our current system, suggesting modifications, escalating issues to Yardi support teams and monitoring ongoing Yardi support
Assists with system upgrades, implementations, and maintenance when required
Mentor, train and develop support staff
Creates user security and menus
Limited administration of various business system software
Identifies and streamlines internal processes with all system software, providing project leadership and completing regular system maintenance
Provides timely responses in a professional, customer service-oriented fashion that resolves core issues as efficiently as possible
Working with National Systems Manager of Learning and Development to implement and improve training systems
Understanding of SQL script and working to improve the reporting possibilities utilizing custom database tables
Continuously stays up to date with systems changes and updates to ensure knowledge of business systems is globally understood
Maintains an overall positive, helpful attitude when working with end-users
Qualifications & Requirements
3-5 years of technical support experience, with preference for previous experience in the Real Estate industry
Previous experience with Yardi systems and SQL script
Experience with RealPage and Entrata is highly desirable
Experience with Active Directory, Okta, and/or ServiceNow is not required but desirable
Working knowledge of Word, Excel and PowerPoint
Internal Number: Dallas, TX Corporate HQ
About Lincoln Property Company
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making applicati...on for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.