Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we ve revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that s really why we are here in the first place to build homes, lifestyles, and opportunities for those who call Alliance home. It s this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement.
If you re looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you ve come to the right place. Welcome home.
A Day in the Life:
The Assistant Service Supervisor is responsible for assisting the Service Supervisor in overseeing the overall maintenance of the apartment community, including repairs, the make-ready process, and preventative maintenance. While mentoring the Service Technicians, you will be expected to perform maintenance duties in addition to exemplifying knowledge of all equipment and appliances and have involvement in developing relationships with vendors.
Alliance Maintenance from Alliance Residential on Vimeo.
What You ll Do:
Assist the Service Supervisor in supervising and scheduling maintenance activities, such as make readies and service requests
Prioritize service requests and make quality workmanship repairs in a timely manner
Inspect the apartment after turn checklist has been completed and take care of any items that were overlooked
Follow the program of preventive maintenance on the property (i.e. air conditioner filter replacement)
Assist with on the job teaching and training Motivate associate performance by leading by example
Provide exceptional customer service to residents, prospects and other team members
What You ll Need to Succeed:
High School Diploma or equivalent
Minimum of 2 years previous experience in a maintenance role
HVAC and CPO certifications preferred
Multifamily community experience highly preferred
Must be knowledgeable in all areas of maintenance including plumbing, air-conditioning, electrical and general repairs
Must be able to take service calls (some of which may be after hours or on weekends)
Exceptional safety skills
What You ll Receive:
Professional and upbeat work environment
Paid training and professional development opportunities
Generous paid time off including vacation, sick, birthday and volunteer time
Medical, dental and vision coverage
401k program with Company match
Housing discounts (When available)
Company-paid life insurance
Short and long term disability coverage
Team building events
Associate wellness program
Regional and National Award programs
Associate referral program
Internal Number: 8636
About Alliance Residential
Alliance is one of the largest private U.S. multifamily companies with offices throughout the West, Southwest, South-Central, Southeast, Mid-Atlantic and Northeast. We have invested in more than $3 billion of real estate and manage a $9 billion portfolio with a focus toward superior local leadership and a comprehensive national support infrastructure.
Headquartered in Phoenix, AZ with 26 regional offices nationwide
Active buyer, builder and manager across 15 states and 24 metropolitan markets