Lincoln Military Housing - A company for Growth and Opportunity!
Lincoln Military Housing was formed in 2001 through a Department of Defense contract with parent company Lincoln Property Company. Our mission has always been to increase the quality of military housing for our nation's service men and women. Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Our Team Members are passionate about the work they do and take pride in our mission of providing our military families with exemplary service in a quality home environment.
When you join Lincoln Military Housing , you will be working alongside a team of talented and passionate individuals with unparalleled opportunities for personal and professional development and career growth. Every day with Lincoln Military Housing, you have the opportunity to make a difference in the lives of our service members and their families by demonstrating our core values of INTEGRITY, COMMUNICATION, EMPOWERMENT, RESPECT, BALANCE, and COMMITMENT. We take pride in serving those who serve us.
A Day in the Life of an Assistant Property Manager:
As a Lincoln Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community. Your responsibilities will include resident relations, customer service follow up, supervision of on-site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Lincoln Military Housing's quality customer satisfaction standards.
An Assistant Property Manager's Responsibilities include, but not limited to:
Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
Assisting the District Manager with the community budget and achievement of operational and financial goals.
Assists with various duties, including training, coaching and supervision of office staff.
Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
Provides constant vendor/contractor communications concerning billing and invoicing.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.
Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
Participates and attend various department or regional meetings, seminars, or work-related events.
What An Assistant Property Manager Needs for Success:
Position requires 2 or more years of residential property management, supervisory experience preferred.
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
Effective communication and interaction with management team, military partners, co-workers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Strong customer service and interpersonal skills.
Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies, as required.
Knowledge of OSHA laws and regulations.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Lincoln offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.