Job DetailsLevel EntryJob Location Wakonda Village/Manor - Des Moines, IAPosition Type Part Time 20-29 hours per weekEducation Level NoneTravel Percentage NoneJob Shift Day Monday - FridayResident Experience Coordinator
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off
Medical/ Dental/ Vision
401(k) + company match
Birthday Paid Day Off
BH Gives Back (Paid Volunteer Time Off)
12 Paid Holidays
BH Paid Leave
Employee Assistance Program
Resident Experience Coordinator
Essential Job Functions:
Coordinates with marketing team on literature & collateral.
Organizes and promotes resident events.
Manages fitness center, marina, and front gate attendants.
Manages orders and budgets for marketing supplies/services.
Maintains working relationship with the restaurant team and massage therapist.
Oversees marketing and services on websites and community app.
High School diploma
Intermediate computer technology skills and advanced knowledge of MS Office Suite
Excellent oral and written communication
Demonstrated ability to respond to critical incidents and problem solve in emergency situations
Strong organizational and time management skills
Ability to work with a diverse group of people in a collaborative environment
Ability to handle multiple projects and thrive in a fast-paced environment
Relies on experience and judgment to plan and accomplish goals
A certain degree of creativity and latitude is expected
Valid driver's license
Associate's degree in Business, Management, or Marketing
Physical Requirements/Environment:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job generally operates in a professional office environment, but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds.
This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.
Equal Opportunity Employer. Drug Free workplace. Employment is contingent upon successful completion of a background check, drug screen, and the ability to provide the information necessary to comply with applicable Federal and State COVID-19 vaccination, and/or related testing and safety requirements.
We are a multi-family management company with more than 33,000 units nationwide. BHMS is an equal opportunity employer and we offer a competitive benefits package, including medical, dental, life, vision and 401(k).