Career Center

JOB DESCRIPTION

1. Receives, verifies, and processes invoices for payment and corporate bill back, while working with vendors and communities to research discrepancies and resolve billing issues.

2. Participates in the analysis, testing and deployment of application upgrades to resident insurance business processes.

3. Notifies management of project risks and impediments; proactively works with other members of the team to complete assigned tasks as defined by project scope and timelines. Defines and scopes related project tasks, goals and deliverables with proper timelines and schedules.

4. Creates ad-hoc queries and reports. Understands business reporting requirements, assists with the design and development requirements for reports, and delivers agreed upon results.

5. Establishes and maintains relationships with assigned vendor contacts.

6. Attends weekly meetings and stays abreast of current vendor goals, concerns, and master plan.

7. Completes various financial, accounting, administrative, and other reports and analysis. Performs other duties as assigned or necessary.

8. Communicates and coordinates with other internal departments as necessary.

9. Leads in gathering business and functional requirements that enhance overall business operations, communication, and workflow efficiencies.

10. Evaluates, recommends, and develops business process improvements and enhancements, including developing detailed workflow diagrams, charts, and project plans from concept through implementation.

Other Responsibilities:
1. Completes projects, tasks, assignments and other work that is unique to the specific business area (including those requiring special knowledge and or skills), follows department policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluating performance and results.

Organizational Responsibilities:
* Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements,
organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
* Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
* Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
* Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Knowledge, Skills, Abilities:
* Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and to reconcile and process invoices and payments.
* Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to complete required reports.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
* Ability to operate basic office machines such as copiers, faxes, general office equipment, and multi-line telephone systems.
* Employment history that demonstrates the application and usage of administrative, secretarial, or office support skills demonstrating capability of providing administrative and clerical support.

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Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.