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Clientricity Program Director
Job TitleClientricity Program DirectorJob Description SummaryThe Quality Assurance & Training Director for the Clients for Life program advances the knowledge and skills of our team members who manage our client relationships. This position is committed to driving service excellence and helping account teams meet their contractual commitments, increase client retention and achieve business goals. This includes maintaining the quality and knowledge management systems for account management and governance, and the overall coordination, development, design and delivery of training programs and workshops, with a goal of increasing the overall consistency and quality of our operations. At the direction of the Quality Assurance & Training Leader, and in colla
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