We are seeking a motivated and enthusiastic Customer Services Officer to join our team. The ideal candidate will be passionate about helping customers and providing excellent customer service. This is an entry-level position, and we welcome applicants who are looking to kick-start their career in a role that will give them opportunity to grow within the team.
About the Role
Meet and greet visitors proactively in a timely manner
Manage reception services to ensure a positive customer experience
Announce arrival of guests
Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements.
Accountable for workplace operations
Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose
Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues
Ensure locker and parking data integrity is maintained
Meeting and event coordination - Work with contractors e.g., security, cleaning and catering to meet event requirements
Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace
Strong reception or hospitality / customer service background
Professional verbal and written communication skills
Ability to multi-task
Minimum completion of Higher School Certificate
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.
Being part of a growing global company.
Career development opportunities plus unlimited access to one of the world's largest online learning libraries LinkedIn learning.
A truly diverse and inclusive workplace.
A Supportive and flexible environment.
A promote from within culture with opportunity to develop and grow.
If you are a strong team player who has a positive outlook and can-do attitude to find solutions quickly and efficiently submit your application today using the Apply button below.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
We are committed to keeping you, our workplaces and our client spaces safe & healthy. When you come join us, you need to be fully vaccinated against COVID-19, with limited exceptions.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.