The Supervisor reports to the Senior Operation Manager and is responsible for the following activities under the direction and guidance of the Account Manager or Account Director: Responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. Carry out supervisory responsibilities in accordance with the Companyâ™s policies and applicable State and Federal laws. Assist in managing the overall activities of a project(s), and supervises the project crew. Coordinate services activities for assigned buildings. Ensure that services are performed as contracted and meet the customer specifications. Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets. Establish/maintain work performance standards. Conduct quality assurance checks and manages materials inventory as well as general use of equipment. Including key controls. Snow removal services. Resolve on-site services delivery problems. Participate in on-going management/technical skills development training programs. Including safety and safety site committee. Conduct orientation of new employees, develops employeesâ™ skills/abilities. Conference room set ups and sometime internal moves as needed. Maintain effective on-going customer relations. Perform other duties as assigned. Minimum Qualifications One to three years of supervisory experience, and up-to-date knowledge of cleaning practices/procedures. Excellent verbal and written communications skills and the ability to interact effectively at all levels. The incumbent is responsible for assisting in the management of the site account. Specific responsibilities include: work-scheduling of all shift personnel, establishing work standards in conjunction with the Manager, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training personnel, customer relations, payroll (time sheets, check distribution) and special project work as requested. Requirements: Fluent in English and Spanish Motivated individual and proactive Background check required 1-3 years of supervisory experience Note: This position requires compliance with our COVID related protocols, which may also include client-specific requirements. This might include, but is not limited to,either providing documentation of full vaccination as per CDC (if in U.S.) or public health mandate (if in Canada) guidelines or agreeing to regular COVID testing.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateâ™s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $16.25 - $16.75 C&W Services is an Equal Opportunity / Affirmativeâ‹ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.