ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

KEY RESPONSIBILITIES:

• Claims Review and Incident Management:
  • Review incidents and assess each claim for validity and relevance.
  • Report claims promptly, ensuring all pertinent details are captured.
• Communication with Stakeholders:
  • Reach out to projects to provide guidance on the claims process.
  • Gather any additional information required to expedite the claims process.
  • Assist teams in developing proof of loss documents, including Rough Order Magnitude estimates, incurred cost back up, delay narratives, etc.
• Claims Correspondence: 
  • Send out claim-related communications, including severity letters.
  • Analyze coverage and reservation of rights and/or coverage declination letters.
  • Manage invoicing and accounting tasks associated with claims processing.
• Claim Tracking and Reporting:
  • Manage incident reporting, claim tracking and loss reports from carriers through the RMIS system, Origami
  • Create PowerBI dashboards and executive reporting for communication on claim activity.
  • Enhance usage of RMIS and assist in data links / transfer between other Greystar applications
  • Ensure all incidents and related items such as photos, statements, videos, and other relevant documents are collected and stored. Stay involved in "severe" or "high priority" incidents.
  • Escalate high-priority or emergency concerns to appropriate Sr. Director of Claims
  • Partner with claims adjusters to facilitate the claims process through to closure.
  • Partner with consultants and broker claims advocates
  • Manage internal and external communications related to incidents.
  • Oversee the administrative aspects associated with all construction litigation.
  • The position may require some travel for training, mediation, and/or trials.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor's Degree in related fields.
• Minimum 3 years claims handling experience, preferably focusing on construction
• Experience with Builder's Risk and Casualty coverage, including wrap-up programs preferred
• Familiar with RMIS systems, specifically Origami
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Power Point Word, Excel, and Outlook.
• Flexibility for occasional business travel.

#LI-LD1

#LI-Hybrid

Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.