ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Key Responsibilities:

• Perform routine inspections and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances.

• Troubleshoot and repair issues related to electrical, plumbing, HVAC, and general building operations.

• Respond promptly to service requests from tenants or building occupants and ensure timely completion of maintenance tasks.

• Perform general repairs such as drywall patching, painting, flooring.

• Coordinate with contractors and external vendors for specialized maintenance tasks when necessary.

• Ensure that all work complies with relevant safety and building code standards.

• Keep maintenance areas and storage rooms organized, stocked, and compliant with safety regulations.

• Document all service requests, repairs, and maintenance tasks in the system.

• Assist with emergency repairs and on-call duties as needed.

• Collaborate with the property management team to ensure the best service and tenant satisfaction.

• Read and interpret building site maps to ensure efficient maintenance and repair activities across residential and commercial properties.

• Assist and complete work orders generated from resident requests for service, as well as routine upkeep of the community by diagnosing the source or cause of defects or problems, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.

• Oversee and complete the âœmake-ready❠process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a âœpunch❠list of maintenance work needed, scheduling vendors and contractors as needed, obtaining necessary supplies and materials, completing all maintenance tasks, and inspecting completed work.

• Develop standards for the cleanliness and overall appearance of the communityâ™s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure they reflect and represent the high quality of the community and Greystar standards.

• Periodically inspect work performed by other service team member and contractors, vendors, and other service providers to assess the effectiveness of policies, procedures, and quality of work. Develop corrective action plans as needed to ensure quality standards, scope, and specifications are met.

• Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.

• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.

• Support cost-cutting and expense control programs by fixing rather than replacing parts when possible, avoiding waste of materials and supplies, and practicing correct use of tools and equipment.

• Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.

• Demonstrate customer service skills by treating residents and others with respect, answering questions from team members and residents, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.

Qualifications:

• High school diploma or equivalent required; certification in maintenance or a related field is preferred.

• DC3 Certification is a must.

• Minimum of 5 years of experience in building maintenance, including both residential and commercial properties.

• Strong knowledge of building systems (HVAC, plumbing, electrical, etc.) and mechanical systems.

• Ability to use and operate various hand and power tools safely and effectively.

• Strong problem-solving and troubleshooting skills.

• Excellent written and verbal communication and customer service skills.

• Ability to work independently and as part of a team.

• Must be flexible and able to handle a variety of tasks as required.

• Ability to lift and move heavy equipment or materials as necessary.

• Valid driverâ™s license and reliable transportation (if travel between properties is required).

• Must be able to read and understand building site maps to navigate and manage building systems and repair activities effectively.

Preferred Skills:

• Experience with commercial and residential building systems.

• Knowledge of local building codes and regulations.

• EPA Certification or equivalent (for HVAC or refrigeration specialists).

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The salary range for this position is $70,000 - $80,000.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.