Job Title

Job Description Summary

Job Description

DUTIES AND RESPONSIBILITIES
⢠To deliver quality, prompt and courteous Management services in support of customers♠business needs in a safe working
⢠Drives comprehensive plans on facilities operations, Establishing and ensuring the service standards.
⢠Establish Operational procedures and roll out the same for site staff.
Ensure smooth operations of all Mechanical, Electrical, Plumbing installations, and civil works about the facility. Highlight any
issues/challenges to the Client and take support for necessary remedial actions.
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Management of Housekeeping services, Pest Control, Indoor plants, Security services, food vendors, AMCs, M & E vendors,
and other 3rd party vendors engaged through the client.
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⢠Coordinate with vendors/clients and ensure smooth operations, regular reviews with the vendors and clients.
⢠Supervision large teams consisting of members at different levels and functions, and coordinate training for FM staff.
⢠Controlling costs wherever possible, scrutiny of expenses, budget vs actual tracking, bills process, etc.
⢠Regularly communicate with staff at all levels in all departments and ensure facility requests are addressed on time.
⢠Coordination of Internal and External audits related to Facilities, ensuring proper compliance.
⢠Coordination for employee engagement activities etc, to enhance employee experience.
Regular inspection/walkthrough of the facility for ensuring all the observations are addressed and take corrective actions
accordingly.
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⢠Apply and follow the contractual obligations, policies, and procedures.
⢠Energy Consumption tracking, optimization initiatives implementation.
⢠Preparing Monthly / Quarterly management reports and submitting them to the Client.
⢠Prepare and implement SOPs, procedures at the site for all activities.
⢠On-time Invoicing & vendor payments tracker, NDC to be collected from all vendors.
⢠Timely management reporting with respective stakeholders and city lead.
⢠Ensure to implement best practices/innovations constantly.
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Technical Proficiency
3. Problem Solving/Analysis
4. Leadership
5. Teamwork Orientation
6. Relationship Management
7. Financial Management
IMPORTANT EDUCATION
⢠Degree / Diploma in Hotel Management or Electrical Engineering
⢠Bachelorâ™s degree preferred