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UKG Support Analyst
Job TitleUKG Support AnalystJob Description SummaryAbout this RoleThe UKG Support Analyst will be responsible for providing tier 2 support to end-users of the UKG Pro Workforce Management (WFM) application. Success in this role requires a solid understanding of workforce management as well as payroll and timekeeping principles, coupled with expertise in the UKG Pro WFM application. The ability to efficiently troubleshoot issues and collaborate with team members is essential.Role Purpose:The UKG Support Analyst will ensure all reported issues within the UKG Pro WFM application are efficiently tracked, investigated, and resolved in a timely manner. This role will require regular interaction with end users requesting support and collaboration w
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